Privacy Policy

1. Data Controller

The data controller is ReplyReply. You can contact us at [email protected] for any questions relating to your personal data.

2. Data Collected

• Personal information: first name, last name, email address.
• Technical data to authenticate with Google and process Google reviews: OAuth2 access and refresh tokens.
• Technical data: IP address, browser type, operating system.
• Usage data: interactions with the application.

3. Purposes of Processing

Your data is collected for:

• Generate automatic responses to Google reviews.
• Improve user experience and optimize our services.
• Ensure the security and maintenance of our application.

4. Legal Basis for Processing

We process your data on the following legal bases:

• Explicit consent from you when using the application.
• Performance of a contract when you use our services.
• Legitimate interest for improving our services.

5. Sharing Data

Your data may be shared with the relevant authorities if legally required.

6. Transfer of Data Outside the EU

If your data is transferred outside the European Union, we ensure that this transfer is carried out in accordance with the requirements of the GDPR (for example, via standard contractual clauses).

7. Data Retention

We only keep your data for the period necessary to fulfill the intended purposes, unless otherwise required by law.

8. Your Rights

In accordance with the GDPR, you have the following rights:

• Access: obtain a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Deletion: request the deletion of your personal data.
• Opposition: refuse certain treatments.
• Portability: receive your data in a machine-readable format.
• Limitation: temporarily restrict the processing of your data.

To exercise your rights, contact us at [email protected].

9. Cookies and Similar Technologies

We use cookies to:

• Improve the performance and functionality of our site.
• Collect anonymous usage statistics.

You can manage your preferences through your browser settings or our cookie manager.

10. Security Measures

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration.

11. Changes to the Policy

This policy may be amended to reflect legal or technical developments. In the event of significant changes, you will be notified by email.

For any questions or complaints regarding this policy, you can contact us by email: [email protected]

12. Contact

For any questions or complaints regarding this policy, you can contact us by email: [email protected]

Update date: 01/31/2025